Welcome to Elian Folders! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General Terms

• These terms govern your use of our website and services.
• We reserve the right to update or modify these terms at any time without prior notice.

2. Orders and Payments

• All orders are subject to availability.
• We currently accept Cash on Delivery (COD) only. No online or card payments are available.
• The total amount must be paid in cash upon delivery.

3. Shipping and Delivery

• We strive to deliver your orders within the estimated timeframe. However, delays may occur due to unforeseen circumstances.
• Delivery charges (if applicable) will be communicated before order confirmation.
• If a delivery attempt fails due to an incorrect address or the recipient’s unavailability, additional charges may apply for reattempted delivery.

4. Returns and Refunds

• We accept returns only for defective or damaged products.
• You must notify us within 7 days of receiving the item to request a return.
• The item must be unused, in its original packaging, and returned with proof of purchase.
• Refunds (if applicable) will be processed after we inspect the returned item.

5. Product Availability and Pricing

• Prices are subject to change without prior notice.
• We make every effort to display accurate product information, but we do not guarantee the accuracy of product descriptions, images, or pricing.
• In the event of a pricing error, we reserve the right to cancel or adjust your order.

6. Limitation of Liability

• Elian Folders shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
• Our total liability shall not exceed the amount paid for the order.

7. Privacy Policy

• Your personal information is handled according to our Privacy Policy. By using our website, you agree to our data collection and usage practices.

8. Contact Information

For any inquiries, complaints, or support requests, please contact us at:
📧 Email: [email protected]

By placing an order with Elian Folders, you acknowledge that you have read, understood, and agreed to these terms and conditions.